Frequently Asked Questions

How does my jewellery arrive?
What paperwork is included when sending goods to a gift recipient?
How much does delivery cost?
Can you deliver to a P.O. Box address?
How do I know what the status is of my order?
Can the courier leave my parcel on my door step if I am not home?
Can I have goods sent to an overseas address?
Can I purchase goods and send them to someone as a gift?
Do you provide a gift exchange service?
How do I find the product online that I have seen in the latest catalogue?
How do I know what the status is of my order?
How do I return something I have purchased online?
How does my jewellery arrive?
How long will it take for my order to arrive?
What credit cards do you accept for online purchases?
What do I do if the item is damaged when it arrives?